Resume

☁️ Top Cloud Computing Voice @LinkedIn | Implementation and Support System Engineer @Intracom Telecom | BSc in Computer Science @AUEB | 1xGCP Certified

Amsterdam, North Holland, Netherlands

Professional Experience

Implementation and Support System Engineer @Intracom Telecom

Nov 2021 - Present

I specialize in the implementation and technical support of telecommunication services for both Greek and international telecom organizations. These systems are critical for serving millions of users. My role involves developing and maintaining applications for corporate mobile telephony clients, providing me with a comprehensive understanding of the complexities and needs of large-scale telecommunication networks.

I have been involved in several ServiceWeaver™ microservices such as Bulk-SMS, Balance Inquiry, Internet Abroad, and Prepaid Orchestrator. In these projects, I am integral to every phase of their development and rollout.

I have worked with numerous tools and technologies:

Additionally, I have hands-on experience with SUSE, Debian, SoapUI, JMeter, REST APIs, Spring Boot Microservices

System Analyst @ Hellenic Army General Staff (KEPYES)

Dec 2020 - Aug 2021

I was responsible for performing troubleshooting of computer systems, hardware, and software. This involved identifying issues and providing timely solutions to ensure that systems were running optimally. I also gained expertise in resolving network problems, which included giving users clear instructions on how to perform tasks related to network maintenance and troubleshooting.

Digital Marketing Intern @Oh My Good Guide

Feb 2020 - May 2020

I gained extensive experience in SEO techniques, social media management, and creative thinking. I was proficient in web management using WordPress and created engaging blog content. My experience with Google Analytics and Search Console honed my data analysis and problem-solving skills. Additionally, I managed client reviews and online travel agencies’ systems, developing my communication and customer service abilities. Overall, I gained valuable skills in digital marketing and web management, as well as data analysis and client management that I can apply to future roles.

System Administrator @AUEB CSLabs

Oct 2017 - Feb 2019

At the AUEB Computer Science Laboratories, I was responsible for both systems monitoring and direct communication with end users.

The mission of the AUEB CSLab is to support the Department’s educational work and in particular its specialized needs that cannot be effectively met by the Computer Center. It covers exclusively the needs of the Department of Informatics, where tutorials and course labs take place. Software infrastructure (programming environments, databases, network simulators) enables tasks and studies to be performed on different subjects depending on the needs of each course. In this context, the laboratory participates in MSDNAA (Microsoft Software Developers Network Academic Alliance), and also supports the development of applications using Open Source Software such as PHP, MySQL.

Academic Background

BSc in Computer Science @AUEB

Sep 2015 - Jan 2021
Grade: 6.54/10 (Very Good)
Streams of Studies:

Apolytirion of Secondary Education @ Nea Penteli General Lyceum

Sep 2012 - May 2015
Grade: 18.1/20 (Excellent)
Nationwide University Entrance Examination Score: 16.102/20.000

Skills

Certifications & Languages

Conferences & Workshops

Volunteering